Frequently Asked Questions

Check out our frequently asked questions below. If you can't find what you're looking for, don't hesitate to reach out.


Registration

To register, follow these steps:

  1. Click "Register" at the top of the page
  2. Select your province using the drop-down menu
  3. Select your city using the drop-down menu
    NOTE: If you don't see your location, scroll down to "Join the SuperWalk National Team" and click "Register"
  4. Select "Create a Team", "Join a Team" or Register as an Individual"
  5. If you are a returning walker, enter your username and password. If you are a new walker, click "Create an Account"
  6. Continue to follow the prompts on screen to complete your registration

If you get stuck at any point, email superwalk@parkinson.ca or call 800-565-3000

If you were registered for Parkinson Canada SuperWalk in a past year, you will be able to register as a returning walker using your username and password. If you can't remember your username and password, you can get your username and password emailed to you here.

You do not need a pledge form if:

  • If you register online and all your donors are online (online donations).
  • If you put the donations through on your credit card and in the donor's name (to feed your thermometer).

If you are an offline walker, you will need to mail the full and completed pledge form and all the cash and cheques that you collected to: Parkinson Canada Superwalk, 316-4211 Yonge Street, Toronto M2P 2A9. Please make sure that the total amount of donations equals the total amount of the cash/cheques you submit. Also, please make sure that your pledge form is legible and accurate. If a donor's name or address is unclear, we may not be able to issue a tax receipt for their donation.

A virtual walker is a registered walker that would like to fundraise for Parkinson Canada SuperWalk but is unable to attend the actual walk or would like to do their own walk on their own time, or just collect donations to support the walk. Donations collected by virtual walkers go towards the walk they register for. A virtual walker is welcome to register for any Parkinson Canada SuperWalk across Canada (doesn't have to be in their area).

To register as a virtual walker click here.

Yes, you can. Online registration will be open until the end of September so you can continue to collect online donation until then.

You should receive a confirmation email right away to the email address that you provided during registration. There's a chance it went into your spam folder (or promotions tab if you use Gmail), so be sure to check there.

If you haven't received a confirmation email yet, please contact the events team at superwalk@parkinson.ca for assistance.

No, we have added a new feature this year that allows you to do multiple registrations once you have completed your own. To do this, follow these steps:

  1. Go to www.parkinsonsuperwalk.ca
  2. Select your region under the drop-down menu for "Find a Walk to Register"
  3. Complete the registration process for yourself.
  4. In step 5 of the registration process, click on "Register Another Walker"
  5. Complete the registration for this family member. (You can continue to register more family members the same way).

To update your contact information, please follow these steps:

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Click on "Your Profile"
  5. Update your information and click "Update"

Teams

To create a team for Parkinson Canada SuperWalk, you can do this as part of the initial registration process. If you have already registered and did not create the team during your initial registration, then you have two options:

Option 1 - Have another person (who has not yet registered) that would like to join your team register and create the team. This team member can then add you as a co-captain. They can add you as a co-captain by:

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Scroll down and select "My Team"
  5. On the bottom right-hand side, click "Manage Captains".
  6. Select the member of your team you would like to add as a co-captain and click "Save".

Option 2 - If you do not want another person to be a co-captain (as in option 1), please contact the events team at superwalk@parkinson.ca and request the team be created for you.

To join a team for Parkinson Canada SuperWalk, you can do this as part of the initial registration process, or any time afterwards.

If you have already registered for Parkinson Canada SuperWalk and would like to join a team, please email the events team at superwalk@parkinson.ca.

NOTE: You must be the team captain to edit your team page.

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Scroll down and select "My Team"
  5. Click on "Update Photo".
  6. Click on "Choose File" and select the image file from your computer that you would like to use.
  7. You can also add a caption (e.g., "My Family") if you would like.
  8. Click on "Save/Upload".

If you have not yet registered for Parkinson Canada SuperWalk, you will be able to join a team through the registration process. Start your registration!

NOTE: You must be the team captain to edit your team page.

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Scroll down and select "My Team"
  5. Click on "Edit Content".
  6. Enter your team message in the box. We provide default text for you which you can either keep or remove.
  7. Click "Save".

If you have not yet registered for Parkinson Canada SuperWalk, you will be able to join a team through the registration process. Start your registration!

NOTE: You must be the team captain to edit your team page.

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Scroll down and select "My Team"
  5. Click on "Edit Goal".
  6. Enter the new goal amount
  7. Click "Save".

If you have not yet registered for Parkinson Canada SuperWalk, you will be able to join a team through the registration process. Start your registration!

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Scroll down and select "My Team"
  5. On the bottom right-hand side, click "Manage Captains".
  6. Select the member of your team you would like to add as a co-captain and click "Save".

You can view the the list of top Canada-wide participants and teams on the superwalk.ca homepage. The top participants and top teams for your location can be found on your site page.

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Scroll down to the Team Roster Section

Donor information

If you register this year as a returning walker (with the same account as last year), anyone who donated to you last year will be in your current list of contacts for this year. If you would like a donor report from last year, please contact your the events team at superwalk@parkinson.ca.

As long as you re-register for Parkinson Canada SuperWalk 2022 with the same account (same username and password) from 2021, your donors from last year will be saved as contacts in your Fundraising Centre.

To reduce administrative costs, we strongly encourage you to request supporters donate online.

However, if you must collect donations with an offline/printable pledge form, you have two options for submitting the money. Here are easy to follow instructions:

Option 1: Submit the money by mail.

Please mail the donations, along with the completed pledge forms to Parkinson Canada SuperWalk, 316-4211 Yonge Street, Toronto ON, M2P 2A9. For each donation, please ensure that all the donor's information appears neatly and completely on the pledge form. Full name and mailing address are required to issue tax receipts.

Option 2: Deposit the money and put the donation through on your credit card.

Go to your fundraising profile page and donate to yourself on behalf of the donor using your own credit card information, and the donor's name and receipt information.

Note: To ensure your information doesn't get merged with your donor's, please log out of your account before proceeding with these steps.

  1. Go to www.parkinsonsuperwalk.ca.
  2. Click on "Donate to a Walker"
  3. Find your own profile and go to it.
  4. Click on "Donate Now"
  5. Fill out the donation form using the donor's information under the "Donor Information section and then use your information (as the credit card holder) under the "Billing Information" section.
  6. When the form is complete, click "Process"

Please note: if you wish to pay for multiple donations through one transaction, please contact our office at superwalk@parkinson.ca or 800-565-3000

  • Go to superwalk.ca
  • Login to your Fundraising Centre, using the link at the top of the page.
  • Click on "Participant Centre"
  • Scroll down to "Personal Donations"
  • Click on the "Download" button in the top right corner

Please note that cash or cheque pledges will not show in this report until they have been processed.

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Click on "All Contacts"
  5. Click on "Import Contacts"
  6. Select your email provider and click "Next".
  7. Provide your consent and click "Continue"
  8. Select "All" or individually click beside the contacts you would like to import and then click "Next"

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Click on "Send Email"
  5. Click "Compose Message"
  6. Create the email template you would like to save and then click "Save as Template".
  7. When you would like to use this email template, go to "Select a Prewritten Template" and then select your email.

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Click on "Send Email"
  5. Click on "Sent Messages"

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Click on "All Contacts"
  5. Click on "Email All"

Yes, there is a limit. The system allows up to 500 contacts to be emailed at one time, as a security control. It is setup this way, so it discourages spammers from using our system to send spam emails. If you would like to send to all your contacts, and if you have more than 500 contact emails, you can split your list up and send in blocks of up to 500.

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Click on "All Contacts"
  5. Click on "Add a Group"
  6. Name your group and click "Add a Group"
  7. Select All or choose the individuals you want to add and then click "Add to Group"

  1. Go to superwalk.ca.
  2. Login to your Fundraising Centre, using the link at the top of the page.
  3. Click on "Participant Centre"
  4. Click on "Send Email"
  5. Under Contacts select your group
  6. Click "Email Group"

For Donors and Supporters

Donating online is always the easiest way to support a walker. When you donate online, your donation will automatically show up on the walker's profile and you will receive a tax receipt by email within 48 hours of the donation. This is also helpful to Parkinson Canada as it reduces costs.

You can do this by following these steps:

  • Go to www.parkinsonsuperwalk.ca
  • Click "Donate"
  • Click on "Donate to a Walker".
  • Search the walker's name (you do not have to enter full information, but the more you enter, the better results you will get).
  • Find the person you would like to donate to and click on their name.
  • Fill out all the mandatory fields on the donation form and click "Process".

Yes. If you donate online, you will automatically be emailed a tax receipt. If you donate by mailing a cheque or cash before the event, you will get a receipt for any donation above $20 CAD. If you donated by giving cash directly to a walker, your tax receipt may only be sent after the date of the event.

When possible, we send digital receipts to your email address. If you do not have an email address, your receipt will be sent by mail to the address provided on your pledge form.

Important note for credit card donations: Parkinson Canada requires full and correct donor information in order to issue an official online tax receipt that meets CRA requirements. If you do not have full information for all mandatory fields indicated with a red asterisk in the donation form, you will not be able to pay for the donation.

If you donated online, you should have automatically been emailed a tax receipt. First, make sure the tax receipt has not gotten stuck in your spam filter. Donation receipts online are issued by superwalk@parkinson.ca under the name "Parkinson Canada SuperWalk". Please add this email to you list of approved senders.

If you didn't get it, please reach out to us.

If you donated in person, your receipt is being mailed to you (for any donation above $20 CAD).

Yes. An offline cash or cheque donation can be given directly to a walker to submit on your behalf, or you can mail them directly to Parkinson Canada at Parkinson Canada SuperWalk, 316-4211 Yonge Street, Toronto ON, M2P 2A9. For each donation, please ensure that information appears neatly and completely. Full name and mailing address are required to issue tax receipts.

The SuperWalk raises money and awareness for Parkinson Canada. Parkinson Canada funds critical research, provides information and support, increases awareness and advocates for improved healthcare outcomes for people with Parkinson's across Canada. If you want more information about Parkinson Canada, visit the Parkinson Canada website.

You can do this by following these steps:

  1. Go to www.parkinsonsuperwalk.ca.
  2. Login to your Fundraising Centre at the top of the page.
  3. Under the events you are registered for, click on "Parkinson Canada SuperWalk".
  4. In your Fundraising Centre, click on "Progress".
  5. Scroll down and under the "Donation History" list, find the donation you would like to delete and click on the garbage can icon on the right side of this donation.
  6. A window will pop up to confirm you would like to delete the donation, click "Delete".

Donations & Tax Information

The SuperWalk raises money and awareness for Parkinson Canada. Parkinson Canada funds critical research, provides information and support, increases awareness and advocates for improved healthcare outcomes for people with Parkinson's across Canada. If you want more information about Parkinson Canada, visit the Parkinson Canada website.

Event Day Information

You can visit the Find a Walk page on the Parkinson Canada SuperWalk website and click on your location to get more information. You can also log in to your fundraising centre and then scroll down to see your location details.

Yes, we love it when dogs join the walk to support their humans. On occasion, specific walks will not allow pets due to park/venue restrictions. Please contact your the events team at superwalk@parkinson.ca to find out if your walk location is pet friendly. By law, registered service animals are always welcome.

About the SuperWalk

Every September Canadians from coast-to-coast unite by walking - either as part of a local team, a national team, or as a virtual walker - to fuel research, support tools, and advocacy for People living with Parkinson's disease.

The 2022 SuperWalk will take place September 10 and 11. While the date is set, the location is up to you! Check out the locations page to find a walk near you, to register for the national team, or to become a virtual walker.

You can support the walk by donating to a participant, by volunteering before or during the event, by donating resources or funds, or by offering corporate sponsorship.

Support a participant
Support the cause
Donate your time
Corporate sponsorship opportunities

When you register or donate to Parkinson Canada SuperWalk online, you'll be automatically registered to receive email updates. If you didn't register or donate, but would like more information, you can sign up to receive email updates here.

About Parkinson's Disease

Parkinson's is a chronic, progressive disease that occurs when brain cells related to movement are dying. People with Parkinson's can experience symptoms including resting tremor, slowness of movement, muscle rigidity, balance problems as well as anxiety & depression, sleep issues, and cognitive impairment.

More than 100,000 Canadians live with Parkinson's, a number expected to increase substantially in the coming years, with 30 Canadians diagnosed each day. The average age of diagnosis is 60, but some people are diagnosed prior to 50 and referred to as having early onset Parkinson's. It is still unclear what causes Parkinson's, but scientists believe the disease usually results from a combination of genetic and environmental factors.

Parkinson's is a disease that affects not only individuals, but also families, friends and care partners who come together to manage the realities of Parkinson's.

About Parkinson Canada

At Parkinson Canada, people with Parkinson's are at the centre of everything we do. Parkinson Canada funds critical research, provides information and support, increases awareness and advocates for improved healthcare outcomes for people with Parkinson's across Canada. For more information, visit the Parkinson Canada website.

Yes. A national registered charity, Parkinson Canada fulfils its mission through the generosity of donors and is an accredited organization under the Imagine Canada Standards Program.

Please visit parkinson.ca, call 1-800-565-3000 or email info@parkinson.ca in English or French for more information, to get involved or to support Canadians affected by Parkinson's by making a donation.